“Having accurate, up-to-date information is more than customer service for us, it's also a regulatory requirement - and working with 4mation has made a potentially complex problem very simple. I was impressed with the way they learned about our needs and approvals process. Now, even our least web-savvy stakeholders can share new information online - for the benefit of our members and their future.”
Karen Volpato, Marketing Manager, First State Super
As part of their web development project, First State Super recognised that a sophisticated content management system would be an essential part of their public website redevelopment.
4mation was charged with interpreting the needs of the organisation's stakeholders and creating a flexible workflow process to help them manage presentation, review and publication of up-to-date information via the web and customer emails.
First State Super's new website has been an outstanding success, delivering critical information to members and prospective members and was awarded an 'Excellence Award' and the 'Lightning Rod' award at the 2006 superannuation industry (ASFA) communication awards night.
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