eCommerce technology built to keep your business selling

4mation designs, builds, integrates and supports eCommerce platforms that make it easier to sell, scale and deliver better customer experiences.

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When your eCommerce technology struggles, your revenue feels it

Slow stores, failed integrations and difficult-to-manage platforms create more than technical headaches. They cause abandoned purchases, manual work, frustrated teams and lost revenue.

Store is slowing customers down

Poor performance, confusing journeys and checkout friction can turn ready-to-buy customers away.

Simple fixes have become difficult

Every new promotion, feature or content change requires development work, workarounds or another agency request.

Platform no longer fits the business

A platform that worked five years ago may now limit products, integrations, customer experiences and growth.

Systems don’t talk to each other

Inventory, CRM, ERP, fulfilment and customer data become unreliable when integrations break or require manual.

Technical ownership is unclear

When several agencies, apps and internal teams are involved, nobody owns the whole eCommerce environment.

Customers discover issues first

Checkout failures, payment issues and broken integrations should not need a customer complaint before someone acts.

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50+

50+

local tech specialists

2,316+

2,316+

projects completed

4.7

4.7

average client satisfaction

6x

6x

great place to work award winner

25

25

years of client success

500+

500+

happy clients

Case studies

All The Deals

A custom website development that enables All The Deals to reduce its bounce rate by 35%

Altus Traffic

Mission-Critical Digital Infrastructure Supporting 2.5 Million Service Hours Annually

The Athlete’s Foot

Implementing a new in-store fitting system called FITZI, determining a customer’s gait, foot type, foot pressure and shape.

One technology partner across your eCommerce lifecycle

Whether you are launching, migrating or improving an existing store, 4mation brings together strategy, UX, software development, integration and ongoing support.

Strategy & customer experience

  • eCommerce strategy
  • Customer journey mapping
  • UX and UI design
  • Checkout optimisation
  • Conversion-focused experiences
  • Solution architecture

eCommerce development

  • Shopify development
  • WooCommerce development
  • Custom functionality
  • Themes and storefronts
  • Customer portals
  • Complex pricing and quoting
  • Custom checkout experiences

Platform migration

  • Magento to Shopify
  • WooCommerce to Shopify
  • Legacy platform migrations
  • Shopify rebuilds
  • Product and customer data migration
  • SEO and redirect planning
  • Integration migration

Systems integration

  • ERP
  • CRM
  • Inventory and warehouse systems
  • Payments
  • Shipping and fulfilment
  • PIM
  • Marketing automation
  • Analytics
  • Custom APIs

Support & continuous improvement

  • Technical support
  • Incident response
  • Platform maintenance
  • Monitoring
  • Integration support
  • Bug fixes
  • Performance improvements
  • New features and enhancements

eCommerce platforms we support

Our team of eCommerce website developers build best-in-class eCommerce stores. We specialise in technologies such as Shopify, NopCommerce development, Sitecore Commerce development and WooCommerce development.

Build, migrate and support Shopify stores with an experienced technical team. From themes and apps to complex integrations and custom functionality, we help businesses get more from Shopify before and after launch.

For complex B2B, B2C, and marketplace environments, we can support Sitecore Commerce platforms, custom storefronts, integrations, and ongoing modernisation.

For organisations running legacy Sitecore Commerce environments, our team can also assess the existing architecture and help plan the next stage of the platform, including migration towards more modern, API-first commerce approaches.

Support complex Magento and Adobe Commerce environments with help across custom development, integrations, performance, maintenance and platform modernisation.

Whether you need to improve an existing store or assess a move to Shopify or another platform, our team can help determine the right path based on your technology and business requirements.

Get the flexibility of WordPress and WooCommerce backed by experienced developers. We support custom themes, plugins, checkout functionality, integrations, performance and ongoing platform maintenance.

Build, maintain and improve flexible nopCommerce stores with support from an experienced .NET development team.

We can help with custom functionality, integrations, performance, platform upgrades and ongoing technical support for businesses using nopCommerce across B2B, B2C or multi-store environments.

Build and extend BigCommerce stores with custom storefront experiences, integrations and functionality designed around your business processes.

Our team can help connect BigCommerce with operational systems such as ERP, CRM, inventory, payments and fulfilment while supporting ongoing improvements as your store evolves.

Your online store doesn’t operate in isolation

The customer may only see the storefront, but successful eCommerce operations depend on dozens of systems working together behind it.

4mation can design, build, and support the integrations that connect your eCommerce platform to the rest of your business.

This includes:

  • ERP and finance systems
  • CRM platforms
  • Inventory management
  • Warehouse systems
  • Shipping and fulfilment
  • Payment gateways
  • Product information systems
  • Pricing and quoting tools
  • Marketing automation
  • Loyalty platforms
  • Analytics and reporting
  • Custom business applications

Outgrown your current eCommerce platform?

Staying on the wrong platform can make every improvement slower and more expensive.

If your current store is difficult to manage, slow to change or dependent on ageing custom functionality, 4mation can assess whether optimisation, rebuilding or migration is the better path.

  • Platform assessment
  • Architecture and migration planning
  • Product and variant migration
  • Customer and order data
  • Theme and storefront development
  • Custom functionality
  • App and extension selection
  • Integration migration
  • Payment and shipping configuration
  • SEO redirects
  • Analytics and tracking
  • Testing and launch
  • Post-launch support

Your store launched. Now keep it selling.

An eCommerce platform does not stop needing technical expertise once it goes live.

Apps change. Integrations fail. Customer journeys break. New vulnerabilities appear. Promotions create unexpected load and business requirements continue to evolve.

4mation Service Desk gives you an ongoing technical team responsible for supporting and improving the technology behind your online revenue.

Support & Maintenance

  • Checkout and payment issues
  • Theme and app problems
  • Integration failures
  • Bug fixes
  • Platform maintenance
  • Monitoring and alerts
  • Performance troubleshooting

Continuous Improvement & Development

  • New features
  • Customer journey improvements
  • New integrations
  • Automation
  • UX enhancements
  • Reporting
  • Performance optimisation

About us

Our team draws on 25 years of experience working with a diverse range of clients, from Australia’s fastest growing companies and State Government Agencies to global Fortune 500 organisations. We have grown into an award-winning company with over 40+ staff, all sharing the same drive to deliver great outcomes and solutions for our clients.

Built for eCommerce that’s more complex than a template

We work best with businesses where the technology behind the store matters just as much as the storefront itself.

When standard variants or off-the-shelf cart logic fall short, we build custom product configurators, tiered pricing engines, and tailored checkout flows.

We eliminate double-handling and manual data entry by building seamless, real-time connections between your digital storefront and core operational backends.

Extend your store’s capabilities with custom portals, booking engines, or unique customer-facing tools integrated directly into your e-commerce stack.

When downtime or slow performance directly hits your bottom line, we deliver enterprise-grade stability, speed, and security designed for high transaction volumes.

We act as an extension of your team, providing senior engineering support, architectural guidance, and ongoing technical capability to keep your platform moving forward.

How we work

From first problem to ongoing improvement

Understand

We review your platform, customer journeys, integrations and business goals to understand where technology is creating friction or limiting growth.

Design the right solution

We determine whether the right approach is optimisation, new development, integration, migration or a combination of services.

Build and launch

Our strategy, design and development teams deliver and test the solution while managing integrations, data and launch requirements.

Support and improve

After launch, Service Desk can provide ongoing support, monitoring and development so the platform continues to perform and evolve.

Who should use this service?

  • Businesses generating meaningful revenue through online sales
  • Retailers whose existing platform is limiting growth
  • Teams managing complex products, pricing or customer journeys
  • Businesses connecting eCommerce with operational systems
  • Organisations needing ongoing technical support after launch

FAQs

What eCommerce platforms does 4mation work with?

Focus primarily on Shopify and WooCommerce, with other platforms assessed according to the project and existing environment. 

Can you take over an eCommerce website you didn’t build?

Yes. Explain initial assessment and inherited platform support.

Can you migrate our existing online store?

Yes. Explain Magento, WooCommerce, legacy/custom platforms and Shopify migration.

Can you integrate our eCommerce store with our ERP or CRM?

Yes. Explain APIs and operational integrations.

Do you provide ongoing eCommerce support after launch?

Yes. Introduce Service Desk and ongoing technical ownership.

Can you support custom eCommerce functionality?

Yes. Explain custom pricing, quoting, workflows, apps/plugins and connected applications.

Can you improve an existing store without rebuilding it?

Yes. Explain UX, performance, integrations and Continuous Improvement & Development.

How do you protect SEO during an eCommerce migration?

Explain redirects, URL mapping, metadata, analytics and testing without guaranteeing rankings.

Think we could help you?

Contact us